Privacy Policy
What Is Personal Data?
Personal Data means any information relating to an individual that enables the identification of that individual, whether directly or indirectly, excluding information concerning deceased persons in particular.
Personal Data We Collect
We may collect the following personal data:
- First and last name
- Email address
Sources of Personal Data
We may obtain your personal data from the following sources:
We receive personal data directly from you when you use our services, including:
- When registering for our services or submitting requests to exercise your rights
- When you voluntarily participate in surveys or communicate with us by email or other communication channels
- Information collected through your browser’s cookies when you visit our website
Purpose of Personal Data Processing
- We collect and process your personal data to provide products and services to our customers, including sending news, updates, and promotional information about our products and services.
Processing of Personal Data
After receiving personal data from the sources described above, we will process your personal data as follows:
- Securely collect and store personal data
- Use personal data for the purposes specified in this Privacy Policy
Storage and Retention of Personal Data
We retain your personal data as follows:
- Storage format: Soft Copy and/or Hard Copy, as applicable
- Storage location: Computers, electronic systems, or other secure storage facilities
- Retention period: In accordance with the applicable personal data processing period specified below
- When the retention period expires, or when we no longer have a lawful basis to process your personal data, we will delete or destroy such personal data and complete the process within 90 days from the end of the applicable retention period.
Personal Data Retention Period
We retain the following personal data:
- First and last name, email address
- Retention period: 10 years from the date of termination of the contract
Data Subject Rights
You have the following rights regarding your personal data:
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time, where the processing is based on your consent.
- Right of Access: You have the right to access your personal data and request a copy of such data, including information about the source of personal data that you did not directly provide to us.
- Right to Rectification: You have the right to request that we correct inaccurate personal data or complete incomplete information.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restriction of Processing: You have the right to request restriction of the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right, under certain circumstances, to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another data controller or to yourself.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
You may contact our DPO or relevant officer to submit a request to exercise any of the above rights. Please refer to the “Contact Information” section below.
You will not be charged any fees for exercising the above rights. We will consider your request and notify you of the result within 30 days from the date we receive your request.
Marketing and Promotional Communications
During the provision of our services, we may send you information about marketing activities, promotions, products, and services that we believe may be of interest to you. If you have consented to receive such communications, you may withdraw your consent at any time by clicking the “Unsubscribe” link included in the emails you receive.
COOKIES
What Are Cookies?
Cookies are text files stored on your computer or device that are used to collect information about your internet usage and website browsing behavior. You can learn more about cookies from All About Cookies.
How Do We Use Cookies?
We collect information about visitors to our website through cookies or similar technologies. We use cookies to improve the efficiency and functionality of our website and online services, including:
Analyzing your website usage behavior to improve the website and make it easier, faster, and more efficient to use.
Types of Cookies We Use
We use the following types of cookies on our website:
- Necessary Cookies – These cookies are essential for the operation of the website and allow you to use and browse the website normally. These cookies cannot be disabled through our website.
- Analytics Cookies – These cookies collect information about how you use our website to help us measure performance, improve the website, and enhance your user experience. If you do not consent to these cookies, we may not be able to effectively measure, improve, and develop our website.
- Targeting and Advertising Cookies – These cookies may collect information, including personal data, to help us analyze your interests and provide content and advertising that is more relevant to you. If you do not consent to these cookies, the content and advertising displayed to you may be less relevant to your interests.
Managing Cookies
You can configure your browser settings to refuse or manage cookies. For more information about managing cookies, please visit:
Privacy Policies of Other Websites
This Privacy Policy applies only to our services and our website. If you click a link to another website, even if the link is provided through our website, you should review and comply with the privacy policy of that website separately.
Changes to This Privacy Policy
We regularly review this Privacy Policy to ensure that it remains consistent with applicable practices, laws, and regulations. If we make any changes to this Privacy Policy, we will update the information on our website as soon as reasonably possible.
This Privacy Policy was last reviewed on 15 May 2026.
Contact Information
Data Controller
Name: VOW Concept Group Co., Ltd.
Office Address: 168/29 Moo 12, Chedi Hak Subdistrict, Mueang Ratchaburi District, Ratchaburi 70000, Thailand
Contact:
Tel: 087-428-9456
Email: vowgroup168@gmail.com
Supervisory Authority
If we, our employees, or representatives violate or fail to comply with applicable personal data protection laws, you may submit a complaint to the relevant supervisory authority.
Name: Personal Data Protection Committee (PDPC), Thailand